Questions about the platform, answered plainly.

Tracking software a company runs under its own name: its logo, its web address and its app, with the maker of the software kept out of view. The company sells tracking to its clients while the vendor stays in the background.

Tracking companies, vehicle installers and security firms that sell tracking to others, and businesses that want a fleet system of their own rather than an account on someone else's.

No. Scores, alerts and reports come from rules and from the data the devices send. Nothing is passed to an AI service.

A make and model, or a firmware variant that reports in its own way. Many of them share a protocol: the 4,800 types are read through 269 protocols.

Yes. The billing module keeps a product list, takes orders and raises quotes and invoices, so a tracker, its fitting and the monthly service can sit on one document.

They raise tickets in the portal or over WhatsApp, and your team answers from the support desk, which has SLA timers, saved replies and a knowledge base.

No. Your clients deal with you, under your name. We support you and keep the server and the software running.

Yes. Battery units on trailers, containers or plant report on their own schedule, and the assets module ties each item to its tracker, its documents and their expiry dates.

You can have it. Ask before your final paid month runs out and we export it for you; it is your data, not ours.

Ivan Rushmer. His telematics career started in 2014; the about page tells the rest.